Welcome to Montacour. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. General Information

These Terms of Service (hereinafter referred to as "Terms") apply to the website and all purchases made through www.montacour.com. Montacour reserves the right to modify these Terms at any time without prior notice, and the updated Terms will be effective once posted on the website.

support@montacour.com 

2. Eligibility

By using our website or making a purchase, you confirm that you are at least 18 years old or have the legal consent of a parent or guardian. You must provide accurate and complete information when creating an account or placing an order.

3. Orders & Payment

• Placing Orders: By placing an order, you are making an offer to purchase the selected items. We reserve the right to accept or decline any order due to reasons such as stock availability, pricing or product description errors, or payment issues.
• Pricing & Taxes: All prices on our website are listed in the local currency and exclude applicable taxes unless stated otherwise. Shipping is free.
• Payment Methods: We accept major credit cards, debit cards, and other payment options as shown at checkout. Full payment is required before your order is shipped. Please visit our payment policy here.

4. Shipping & Delivery

• Processing Time: After your order is confirmed, it will be processed and shipped within the timeframe specified at checkout. Estimated delivery times depend on your location and the selected shipping method.
• Delays: Montacour is not liable for delays caused by unforeseen events, including customs procedures, shipping carrier issues, or force majeure circumstances.
• Customs & Duties: For international orders, you may be responsible for any additional customs duties or taxes incurred upon delivery.

5. Returns & Exchanges

• Returns: If you are not satisfied with your purchase, you may return it within 60 days of receipt, provided the item is unused, in its original condition, and with all packaging intact. To initiate a return, please contact us at support@montacour.com.
• Exchanges: Exchanges are not available for any items. Please contact us within 7 days of receipt, and we will arrange a refund. You may then place a new order for the correct item.
• Refunds: Refunds will be processed upon receipt and inspection of the returned item. Please allow up to 10 business days for the refund to be credited to your original payment method.

6. Product Descriptions

We strive to ensure all product descriptions and images are as accurate as possible. However, minor variations in color or appearance may occur due to display differences or the nature of the materials used.

7. Intellectual Property

All content on the Montacour website, including images, logos, and text, is the property of Montacour and is protected by copyright and trademark laws. You may not use or reproduce any part of our website or materials without prior written consent from Montacour.

8. Limitation of Liability

Montacour is not liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our website or products. Our total liability for any claim related to the products or services will not exceed the amount you paid for the product in question.

9. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

10. Governing Law

These Terms and any disputes arising from your use of our website or products will be governed by and construed in accordance with the laws of the country in which Montacour is headquartered, without regard to conflict of law principles.

11. Contact Us

If you have any questions about these Terms or need assistance, please contact us at support@montacour.com.

Company Information:

Mail: support@montacour.com

Opening Hours:

• Monday to Friday: 9:00 AM – 5:00 PM (CET)
• Saturday & Sunday: 10:00 AM – 4:00 PM (CET)